Thursday, September 28, 2017

With VoIP Business Communications Solutions New Jersey Firms Enjoy An Edge

By Mary Russell


As borders disappear and new markets open up, competition in the business world become fiercer than ever before. Only those companies that can satisfy the demands of their potential clients can hope to thrive and survive. Effective communication systems are vital in obtaining high levels of client satisfaction and all organizations are forced to improve their own systems. Yet, when it comes to improved business communications solutions New Jersey firms increasingly opt for VoIP.

VoIP systems became popular from the very beginning. These systems use the internet to allow users to communicate with each other. In the past, one drawback was that internet was not always available everywhere. Things have changed, however, and there is hardly anywhere where it is not possible to connect to the internet. VoIP is flexible, user friendly and it offers a host of benefits no other system can.

In many cases, organizations are initially motivated by the huge savings they will make on the communication bills when the move to VoIP. They quickly realize, however, that while the savings are indeed as high as 50 percent of their previous telephone bills, they also enjoy many other benefits. VoIP users are generally much more productive and they can respond to the needs of the clients much quicker.

The main restricting feature of traditional PABX systems is the fact that people could only use the system if they are physically present at the extension allocated to them. This is a serious drawback because it means that employees cannot communicate effectively if they are away from their work stations. With VoIP it simply does not matter where the user of the system is. He is always within reach and the system is always available.

VoIP also offers users versatility when it comes to the devices they use to access the systems. They may use smart phones, laptop computers or tablets. Even better, they are not required to use the same device consistently. User data is continuously consolidated and it is always synchronized across all the various devices that the user employs. In fact, users can even use a device belonging to another users if he needs to.

VoIP offers users a rich combination of useful features. They will not have to sacrifice features such as call holding, call transfers and voice mail common to PABX systems, but they will also gain access to other features such as voice to email, voice to fax, email to fax, video conferencing and even data transmitting abilities. All these features can help organizations to offer better and faster service to all the role players that are part of their operations.

Maintenance is another area where VoIP clients save. Traditional PABX systems required a separate installation at every site or branch while VoIP is installed centrally and hosted on the servers of the service provider. This means that there is no need to service multiple hardware installations and there is also no need to appoint a full time operator at each site or branch.

VoIP offers cutting edge communication technology. Only those organizations that embrace advanced productivity enhancing technology can hope to thrive in the modern, highly competitive environment. Some experts even think that fixed line communications systems are fast heading for total oblivion.




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